Your privacy is important to us
Last updated: January 2025This Privacy Policy explains how PIXEL TURF ("we", "us", "our") collects, uses, discloses, and protects your personal information when you use our website and gaming services.
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK - Law No. 6698).
By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
PIXEL TURF is the data controller responsible for your personal data.
Email: privacy@pixelturf.com
We collect different types of information depending on how you interact with our services:
| Data Type | Purpose | Storage |
|---|---|---|
| Email address | Account creation, login, notifications | Encrypted |
| Password | Account security | Hashed (PBKDF2-SHA512) |
| Username | In-game identification | Plain text |
| Profile bio | Optional self-description | Encrypted (AES-256) |
| Country | Leaderboard filtering | Plain text |
| Data Type | Purpose | Retention |
|---|---|---|
| Pixel placements | Core gameplay | Permanent |
| Game statistics | Leaderboards, achievements | Permanent |
| Clan membership | Team features | Until you leave |
| Chat messages | Communication | Encrypted, 90 days |
| Transactions | In-game economy | Permanent |
| Data Type | Purpose | Storage |
|---|---|---|
| IP address hash | Security, abuse prevention | Hashed only |
| Browser info | Compatibility, security | Not stored |
| Session tokens | Authentication | 7 days max |
We do not store full credit card numbers. Payment card data is encrypted using AES-256-GCM. Only the last 4 digits are stored for reference. CVV is never stored.
We process your personal data based on the following legal grounds:
| Legal Basis | Applies To |
|---|---|
| Contract Performance | Account creation, gameplay features, customer support |
| Legitimate Interests | Security measures, fraud prevention, service improvement |
| Consent | Marketing communications, optional analytics, cookies |
| Legal Obligation | Tax records, legal requests, regulatory compliance |
We do NOT: Sell your personal data to third parties, use your data for automated decision-making that significantly affects you, or share your data with advertisers without your consent.
We may share your data with:
Public Data: Your username, avatar, game statistics, and leaderboard rankings are publicly visible to other players. Chat messages in public channels are visible to other users.
We use cookies and similar technologies to enhance your experience. You can manage your preferences through our cookie settings.
We retain your data only as long as necessary for the purposes described:
| Data Category | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days backup |
| Game statistics | Permanent (for leaderboards) |
| Chat messages | 90 days |
| Session data | 7 days from last activity |
| Security logs | 1 year |
| Payment records | 7 years (legal requirement) |
Under GDPR and KVKK, you have the following rights:
Request a copy of your personal data
Correct inaccurate data
Request deletion of your data
Limit how we process your data
Receive your data in a portable format
Object to certain processing activities
To exercise your rights: Contact us at privacy@pixelturf.com. We will respond within 30 days. You may also file a complaint with your local data protection authority.
We implement robust security measures to protect your data:
Security Tip: Use a unique, strong password and enable two-factor authentication for your account.
Our servers may be located in different countries. When we transfer data outside the European Economic Area (EEA) or Turkey, we ensure appropriate safeguards are in place:
Our services are intended for users aged 13 years and older. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided us with personal information, please contact us immediately at privacy@pixelturf.com and we will delete the information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: privacy@pixelturf.com
Response time: Within 30 days
For EU residents, you have the right to lodge a complaint with your local supervisory authority. For Turkish residents, you may contact the Personal Data Protection Authority (KVKK).